Privacy Policy

Last updated: 13 August 2026

MG TATTOO & PIERCING DOOEL SKOPJE (“MG TATTOO & PIERCING”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, share and protect your personal data when you:

  • visit or use our website;
  • purchase a digital tattoo voucher;
  • receive a digital tattoo voucher purchased by another person;
  • contact us or request information;
  • book or request a tattoo consultation or appointment;
  • complete our Tattoo Consent Form;
  • receive tattoo services from us;
  • subscribe to marketing communications, where available;
  • apply for employment with us; or
  • otherwise communicate or interact with us.

We process personal data in accordance with the applicable personal data protection legislation of the Republic of North Macedonia and, where applicable, relevant European data protection requirements.

Please read this Privacy Policy carefully before providing us with personal data.

1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

The Personal Data Controller is:

MG TATTOO & PIERCING DOOEL SKOPJE

Email: [email protected]

MG TATTOO & PIERCING determines the purposes and methods of processing personal data collected through our website and in connection with our products and tattoo services.

We are committed to protecting personal data by implementing appropriate technical and organizational measures throughout our business operations.

2. PRINCIPLES OF PERSONAL DATA PROCESSING

We process personal data in accordance with the following principles:

Lawfulness, fairness and transparency

We process personal data only where there is an appropriate legal basis and for clearly defined purposes.

Depending on the circumstances, processing may be based on:

  • performance of a contract or steps taken before entering into a contract;
  • compliance with a legal obligation;
  • our legitimate interests;
  • your consent;
  • your explicit consent in relation to certain special categories of personal data, including health information; or
  • another legal basis permitted by applicable law.

Purpose limitation

We collect personal data for specific, explicit and legitimate purposes and do not use it for incompatible purposes.

Data minimization

We collect only personal data that is reasonably necessary for the purpose for which it is processed.

For example, health information is not required to purchase a digital tattoo voucher.

Health information is collected separately when a person intends to receive a tattoo service and completes our Tattoo Consent Form.

Accuracy

We take reasonable steps to ensure that personal data is accurate and, where necessary, kept up to date.

You may contact us if you believe that information we hold about you is inaccurate or incomplete.

Storage limitation

We retain personal data only for as long as necessary for the purposes for which it was collected and for any additional period required or permitted by applicable law.

Integrity and confidentiality

We apply appropriate technical and organizational measures designed to protect personal data against unauthorized or unlawful access, disclosure, alteration, loss, destruction or misuse.

Access to personal data is restricted to authorized persons who require access in order to perform their duties.

Accountability

We maintain appropriate procedures and records relating to our personal data processing activities and the measures implemented to protect personal data.

3. WHAT PERSONAL DATA DO WE COLLECT?

The personal data we collect depends on how you interact with us.

3.1 Digital tattoo voucher purchases

When you purchase a digital tattoo voucher through our website, we may collect and process:

  • first and last name;
  • email address;
  • telephone number;
  • billing information;
  • order number;
  • voucher value;
  • voucher code or reference number;
  • date and time of purchase;
  • transaction reference;
  • amount paid;
  • payment status;
  • information required to deliver the digital voucher;
  • information about the recipient, where the voucher is being purchased as a gift; and
  • other information voluntarily provided as part of the order.

We do not require health or medical information in order to purchase a digital tattoo voucher.

Digital tattoo vouchers represent a value that may subsequently be redeemed toward eligible tattoo services provided by MG TATTOO & PIERCING, subject to the applicable Digital Tattoo Voucher Terms.

3.2 Information about a voucher recipient

Where a digital voucher is purchased as a gift, the purchaser may provide limited information relating to another person, such as:

  • recipient’s name;
  • recipient’s email address;
  • personal message; and
  • other information necessary to deliver the voucher.

If you provide personal data concerning another person, you are responsible for ensuring that you are entitled to provide us with that information.

We use recipient information only for purposes connected with the delivery, administration and redemption of the voucher unless the recipient separately provides consent for another purpose.

Receiving a voucher does not automatically subscribe the recipient to marketing communications.

3.3 Contact, consultation and appointment information

When you contact us, request information, arrange a consultation or book a tattoo appointment, we may process:

  • first and last name;
  • email address;
  • telephone number;
  • appointment date and time;
  • communication history;
  • tattoo ideas;
  • reference images;
  • placement and approximate size of the requested tattoo;
  • information concerning the requested service; and
  • other information you voluntarily provide to us.

4. TATTOO CONSENT FORM

Before providing a tattoo service, we may require you to complete our Tattoo Consent Form.

The Tattoo Consent Form may contain identification and contact information including:

  • first and last name;
  • identification number;
  • date of birth;
  • telephone number;
  • address;
  • city;
  • date of completion of the form; and
  • other information necessary to identify the person receiving the tattoo service.

The form also contains questions intended to help us assess matters relevant to the safe provision of tattoo services.

This information is collected separately from information required to purchase a digital tattoo voucher.

5. HEALTH AND OTHER SENSITIVE INFORMATION

In connection with the Tattoo Consent Form and the provision of tattoo services, we may collect information concerning your health and circumstances relevant to the tattoo procedure.

Depending on the information you provide, this may include information concerning:

  • HIV, AIDS, hepatitis or another blood-borne illness;
  • high blood pressure;
  • diabetes;
  • bleeding disorders;
  • heart conditions;
  • current illness such as a cold or flu;
  • pregnancy;
  • allergies;
  • history of fainting;
  • whether you have recently eaten;
  • current use of recreational drugs;
  • other health conditions that you disclose to us; and
  • additional health-related comments voluntarily provided by you.

Information concerning your health constitutes a special category of personal data and is subject to additional protection.

We collect and process this information only where an appropriate legal basis exists and the requirements applicable to special categories of personal data are satisfied.

Where our processing is based on your consent, we will obtain your explicit consent to the processing of health information through the Tattoo Consent Form.

The purpose of collecting this information is to:

  • assess whether the tattoo procedure can be carried out safely;
  • identify circumstances that may affect the tattoo procedure;
  • identify health conditions or allergies that may require precautions;
  • protect your health and safety during the tattoo procedure;
  • respond appropriately to an adverse reaction, fainting or other health and safety incident;
  • document information provided before the tattoo procedure; and
  • maintain an appropriate record relating to the tattoo service and consent provided.

Health information collected through the Tattoo Consent Form is not used for advertising, direct marketing or profiling purposes.

Access to health information is limited to authorized persons who require access for the provision, administration or safety of the tattoo service.

You may withdraw consent to processing based on your consent by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Where certain information is necessary for us to determine whether a tattoo procedure can be safely performed, failure or refusal to provide that information may mean that we are unable to provide the tattoo service.

6. WHY DO WE PROCESS YOUR PERSONAL DATA?

We process personal data for the following purposes.

6.1 Processing digital tattoo voucher purchases

We process information provided during checkout in order to:

  • process your order;
  • confirm payment;
  • create the digital voucher;
  • electronically deliver the voucher;
  • maintain a record of the voucher;
  • identify the voucher when it is presented;
  • verify whether the voucher is valid;
  • process voucher redemption;
  • prevent duplicate or fraudulent redemption;
  • communicate with you regarding the order;
  • respond to payment or voucher inquiries; and
  • comply with accounting, taxation and other applicable legal obligations.

Where information is necessary to complete your purchase, the processing is generally necessary for the performance of our contract with you or to take steps at your request before entering into that contract.

6.2 Providing tattoo services

We may process personal data in order to:

  • arrange consultations;
  • arrange appointments;
  • identify the client receiving the service;
  • communicate about a requested tattoo;
  • prepare for the tattoo service;
  • provide the requested tattoo service;
  • verify and redeem digital vouchers;
  • maintain appropriate records relating to services provided;
  • manage customer relationships;
  • respond to complaints or inquiries; and
  • establish, exercise or defend legal claims where necessary.

6.3 Health and safety

Information provided through the Tattoo Consent Form, including health-related information, is processed for purposes related to assessing and supporting the safe provision of tattoo services.

Where explicit consent is the applicable basis for processing special-category health information, we request this separately through the Tattoo Consent Form.

6.4 Customer support and communication

We process contact and communication information to:

  • respond to inquiries;
  • provide customer support;
  • answer questions about vouchers;
  • respond to complaints;
  • communicate regarding appointments;
  • communicate regarding services; and
  • resolve problems relating to an order or payment.

6.5 Accounting and legal obligations

We may retain and process certain order, transaction and customer information where necessary to comply with:

  • accounting requirements;
  • taxation requirements;
  • consumer protection requirements;
  • legal record-keeping requirements;
  • requests from competent authorities; and
  • other applicable legal obligations.

6.6 Security and fraud prevention

We may process personal, technical and transaction information where necessary to:

  • protect our website and systems;
  • prevent unauthorized access;
  • detect suspicious activity;
  • prevent payment fraud;
  • prevent misuse of digital vouchers;
  • prevent duplicate voucher redemption;
  • protect our customers and business; and
  • establish, exercise or defend legal claims.

6.7 Marketing and promotional communications

Where permitted by applicable law and, where required, after obtaining your consent, we may use your contact information to provide information concerning:

  • MG TATTOO & PIERCING services;
  • tattoo artists;
  • promotions;
  • events;
  • special offers;
  • news;
  • new services; and
  • other relevant announcements.

Marketing consent is separate from consent required for providing tattoo services or processing health information.

You are not required to agree to marketing in order to purchase a voucher or receive a tattoo service.

You may withdraw marketing consent or unsubscribe at any time.

7. DIGITAL TATTOO VOUCHERS

Digital vouchers purchased through our website may be redeemed toward eligible tattoo services provided by MG TATTOO & PIERCING in accordance with the applicable voucher terms.

For administration and fraud-prevention purposes, we may maintain information including:

  • voucher code;
  • voucher value;
  • original order;
  • purchaser;
  • recipient, where applicable;
  • date of issue;
  • redemption status;
  • value redeemed;
  • remaining value, where applicable; and
  • relevant transaction information.

The terms concerning voucher validity, use, cancellation, withdrawal, refunds and redemption are governed separately by our Digital Tattoo Voucher Terms & Conditions and applicable law.

8. PAYMENT INFORMATION

Customers may purchase digital tattoo vouchers using the payment methods available through our website.

Payment card transactions are processed through our payment service providers, payment gateway and/or acquiring bank.

Where payment card details are entered directly into the secure payment environment of our payment provider, MG TATTOO & PIERCING does not store complete payment card numbers or card security codes (CVV/CVC) on our website servers.

Transactions may be processed through CASYS / International Card System and the payment processing system of NLB Bank, as applicable.

Payment information is transmitted through the secure payment environment provided by the relevant payment processor.

We may receive and retain limited transaction information such as:

  • transaction identification or reference number;
  • name of the purchaser or cardholder where provided to us;
  • order number;
  • amount paid;
  • currency;
  • date and time of payment; and
  • payment status.

We use this information for:

  • order administration;
  • payment confirmation;
  • accounting;
  • fraud prevention;
  • resolving payment disputes;
  • processing corrections or refunds where applicable; and
  • compliance with legal obligations.

MG TATTOO & PIERCING does not intentionally store complete payment card details or card security codes.

9. COOKIES AND WEBSITE INFORMATION

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages viewed;
  • date and time of access;
  • referring website;
  • interaction with our website;
  • cookie identifiers; and
  • similar technical information.

We use cookies and similar technologies for purposes that may include:

  • essential website functionality;
  • shopping cart functionality;
  • checkout functionality;
  • maintaining website security;
  • remembering cookie preferences;
  • website analytics; and
  • marketing functionality where appropriate consent has been provided.

Certain cookies are necessary for our website and WooCommerce checkout to function correctly.

Other cookies, including certain analytics or marketing cookies, are used in accordance with applicable consent requirements.

Depending on the services enabled on our website, third-party services may include services provided by companies such as:

  • Google Analytics;
  • Jetpack;
  • WooCommerce; and
  • other website, analytics, communication or technical service providers.

For detailed information about the cookies used on our website, their purposes and how you can manage your preferences, please read our Cookie Policy.

10. WHO MAY RECEIVE YOUR PERSONAL DATA?

We do not sell your personal data.

Where necessary for the purposes described in this Privacy Policy, personal data may be shared with or processed by:

  • payment processors;
  • payment gateway providers;
  • banks and acquiring banks;
  • website hosting providers;
  • website development and maintenance providers;
  • IT service providers;
  • email and digital voucher delivery providers;
  • analytics providers;
  • marketing service providers, where permitted;
  • accounting providers;
  • professional advisers;
  • legal advisers;
  • competent government or regulatory authorities where required by law; and
  • other processors acting on our documented instructions.

Third-party service providers acting on our behalf are permitted to process personal data only for the relevant purposes and subject to applicable personal data protection requirements.

We may also disclose personal data where disclosure is required by law or is necessary to protect our legal rights.

11. INTERNATIONAL TRANSFERS OF PERSONAL DATA

Some of the technology, hosting, analytics, communication, payment or other service providers that we use may process or store personal data outside the Republic of North Macedonia.

This may occur, for example, when using international technology or cloud-based service providers.

Where personal data is transferred to another country or international organization, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable personal data protection legislation and that appropriate safeguards are implemented where required.

12. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and in accordance with applicable legal requirements.

The retention period depends on the category of information and the purpose of processing.

Digital voucher and transaction information

Voucher, order and transaction information is retained for as long as necessary to:

  • administer the voucher;
  • verify its validity;
  • record redemption;
  • prevent duplicate or fraudulent use;
  • resolve payment disputes;
  • maintain accounting and taxation records; and
  • comply with applicable legal obligations.

Where legislation establishes a mandatory retention period, information will be retained for that period.

Tattoo Consent Forms and health information

Tattoo Consent Forms, including health-related information, are retained only for as long as reasonably necessary to:

  • document the information and consent provided before the procedure;
  • maintain appropriate records relating to the tattoo service;
  • address health or safety incidents;
  • handle complaints or disputes;
  • establish, exercise or defend legal claims; and
  • comply with applicable legal obligations.

Because health information is particularly sensitive, we apply additional care to its access, storage and retention.

Once there is no longer a lawful purpose or requirement to retain the information, it will be securely deleted, destroyed or anonymized.

Customer communications

Customer correspondence may be retained for as long as necessary to:

  • manage the customer relationship;
  • respond to inquiries;
  • maintain relevant business records;
  • resolve complaints; and
  • handle potential legal claims.

Marketing information

Where marketing is based on consent, we may retain the necessary information until you withdraw your consent, unsubscribe, or the information is otherwise no longer necessary.

We may retain limited information necessary to record that you have opted out so that we can respect your preference.

13. HOW DO WE PROTECT YOUR PERSONAL DATA?

MG TATTOO & PIERCING implements appropriate technical and organizational measures designed to protect personal data against:

  • unauthorized access;
  • unlawful disclosure;
  • accidental loss;
  • misuse;
  • alteration;
  • destruction; and
  • unauthorized processing.

Depending on the nature of the information and processing, these measures may include:

  • access controls;
  • password-protected systems;
  • secure communication protocols;
  • encryption in transit where appropriate;
  • restricted access to sensitive information;
  • confidentiality obligations;
  • appropriate system and website security measures;
  • security updates;
  • backups; and
  • staff procedures relating to personal data protection.

Particular care is applied to information concerning health collected through the Tattoo Consent Form.

Health information is not made publicly available and is not used for marketing purposes.

Only authorized persons who require access for legitimate purposes connected with the tattoo service, administration or legal requirements are permitted to access this information.

Although we take reasonable steps to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

14. YOUR PERSONAL DATA RIGHTS

Subject to the conditions and limitations established by applicable law, you may have the following rights concerning your personal data.

Right to information

You have the right to receive clear information about how and why we process your personal data.

Right of access

You have the right to request confirmation as to whether we process personal data concerning you and to request access to that information.

The Personal Data Access Request form is available at:

https://mgtattoostudio.com/wp-content/uploads/2026/8/БАРАЊЕ-ЗА-ПРИСТАП.docx

Right to rectification

You may request correction of inaccurate personal data or completion of incomplete personal data.

The Personal Data Rectification Request form is available at:

https://mgtattoostudio.com/wp-content/uploads/2026/8/БАРАЊЕ-ЗА-ПРОМЕНА.docx

Right to erasure

Where the applicable legal requirements are met, you may request deletion of your personal data.

This right does not apply where we are legally required or otherwise permitted to retain the information.

The Personal Data Erasure Request form is available at:

https://mgtattoostudio.com/wp-content/uploads/2026/8/БАРАЊЕ-ЗА-бришење.docx

Right to restriction of processing

You may request restriction of the processing of your personal data where the applicable legal requirements are satisfied.

The Personal Data Processing Restriction Request form is available at:

https://mgtattoostudio.com/wp-content/uploads/2026/8/БАРАЊЕ-ЗА-ОГРАНИЧУВАЊЕ.docx

Right to data portability

Where applicable, you may request personal data that you have provided to us in a structured, commonly used and machine-readable format or request that it be transferred to another controller where technically feasible and legally applicable.

The Personal Data Portability Request form is available at:

https://mgtattoostudio.com/wp-content/uploads/2026/8/БАРАЊЕ-ЗА-ПРЕНОСЛИВОСТ.docx

Right to object

Where processing is based on legitimate interests or another basis to which a right of objection applies, you may object to the processing in accordance with applicable law.

The objection to processing form is available at:

https://mgtattoostudio.com/wp-content/uploads/2026/8/ПРИГОВОР-НА-ОБРАБОТКАТА.docx

Right to withdraw consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Direct marketing

You may object to direct marketing and withdraw your marketing consent at any time.

We will stop using your personal data for direct marketing purposes after processing your request, subject to any information we need to retain in order to record your opt-out preference.

15. HOW TO EXERCISE YOUR RIGHTS

To exercise your personal data rights or ask questions concerning how we process your personal data, please contact:

MG TATTOO & PIERCING DOOEL SKOPJE

Email: [email protected]

We may request information necessary to verify your identity before responding to a request relating to personal data.

We will respond to requests without unnecessary delay and within the periods required by applicable law.

Exercising your personal data rights generally does not require payment, except in circumstances permitted by applicable law.

16. WITHDRAWAL OF HEALTH DATA CONSENT

Where the processing of health information contained in the Tattoo Consent Form is based on your explicit consent, you may withdraw that consent by contacting:

[email protected]

Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Please note that if information concerning your health is necessary to determine whether the requested tattoo procedure can be safely performed, withdrawing or refusing to provide the relevant information may mean that MG TATTOO & PIERCING cannot proceed with the tattoo service.

Withdrawal of consent does not automatically require deletion of information that we are legally required or otherwise legally permitted to retain.

17. CHILDREN AND MINORS

A digital tattoo voucher may be purchased as a gift, but possession of a voucher does not automatically mean that the holder is eligible to receive a tattoo.

The provision of tattoo services to minors is subject to:

  • applicable legal requirements;
  • our studio policies;
  • any required parental or legal guardian consent;
  • health and safety requirements; and
  • the professional assessment of the studio and tattoo artist.

Where personal data relating to a minor is processed, we take appropriate measures in accordance with applicable personal data protection requirements.

18. SOCIAL MEDIA

MG TATTOO & PIERCING may operate profiles on social media platforms such as Instagram, Facebook and other platforms.

If you communicate with us through social media, tag our account, send us content, comment on our posts or otherwise interact with our profiles, the relevant social media provider may also process your personal data in accordance with its own privacy terms.

We may process information you voluntarily provide through these platforms for purposes such as:

  • responding to inquiries;
  • communicating with customers;
  • managing appointments;
  • customer service; and
  • interacting with our community.

We will not publish photographs or other identifiable client content for promotional purposes solely because you received a tattoo service or purchased a voucher.

Where separate consent is required for publication or promotional use of identifiable client photographs or videos, such consent should be obtained separately.

19. COMPLAINTS

If you believe that your personal data has been processed in a manner that does not comply with applicable personal data protection legislation, you have the right to contact the competent supervisory authority:

Personal Data Protection Agency of the Republic of North Macedonia (AZLP).

The request form can be downloaded from the following link:

https://www.dzlp.mk/sites/default/files/u4/baranje_za_utvrduvanje_na_prekrshuvanje_na_zzlp.docx

You may also contact MG TATTOO & PIERCING first so that we have an opportunity to review and address your concern.

Contacting us first does not limit your right to submit a complaint to the competent supervisory authority.

20. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including where necessary because of:

  • changes to our services;
  • changes to our website;
  • changes to our digital voucher system;
  • changes to payment providers;
  • changes to technology or analytics providers;
  • changes to our processing practices; or
  • changes to applicable legal requirements.

The latest version of this Privacy Policy will be published on our website together with the date of the most recent update.

We recommend reviewing this Privacy Policy periodically.

21. CONTACT US

If you have any questions about this Privacy Policy, want to exercise your personal data rights, want to withdraw consent, or have concerns about how we process your personal data, please contact:

MG TATTOO & PIERCING DOOEL SKOPJE

Email: [email protected]

Website: mgtattoostudio.com